New Maintenance Connection UI and Features

We’re releasing a refreshed Maintenance Connection Cloud user interface with a modern design and key enhancements for the Grid view. Buttons, input fields, lookup tables, forms, lists, icons, tabs, toolbars, and dropdowns now have a cleaner, consistent style that improves readability and usability across the entire application.

Most navigation and features remain the same, so you can continue working without interruption. In addition, this release introduces the following improvements.

The new user interface is currently available upon request in test or sandbox environments. Contact the Support team to request access. We'll communicate rollout information directly to each organization and include the specific date when the new UI becomes available in their instance.

Navigate through modules by subcategories

MC-21055, MC-21056, MC-21326

When you click Open, the navigation menu now displays modules grouped into subcategories to make navigation easier.

Asset management: Assets, Contracts, Failures, Leases, Predictive maintenance, Tools, and Tool rooms modules.
Parts & purchasing: Companies, Inventory, Purchase orders, and Stock rooms modules.
People: Contacts, Crafts, Labor, Members, Requesters, and Shifts modules.
Work planning: Preventive maintenance, Procedures, Projects, Project plans, Tasks, and Work orders modules.
Setup: Access groups, Accounts, Bulletins, Categories, Classifications, Customers, Departments, Documents, Repair centers, Shops, Specifications, Training, and Zones modules.

You can click All modules and search for the module name without scrolling through the full list. The system only displays the menus you have access to.

The Menu Manager tool is no longer supported in the new menu structure of the MRO application.

You can also collapse or expand the menu at any time for easier access.

Default View settings

MC-21203

The main menu now provides you with standardized View > Settings options:

The menu bar is always on.
Toolbar labels are always on.
Tabs, sub-tabs, asset tree, and toolbar icons are always off to reduce visual clutter.
Auto scroll and single-pane view are no longer available.

Smart label manager and Notifications agent options remain unchanged and selectable through the main menu View > Settings.

Icons in the Work Order module

MC-21204

We’ve removed the icons next to labels in all pages and tabs in the Work Order module to streamline the interface and reduce visual clutter.

Dashboard enhancements

MC-21814, MC-21924, MC-21065, MC-21535

The Dashboard now offers a modern, interactive experience and automatically adapts to different screen sizes and browser zoom levels.

Grid view

MC-21167, MC-21171

We’ve converted lookup list views to Grid views across different modules to provide a better look and feel, enhancing your experience.

Conditional Format Manager

MC-12177

Conditional formatting is a new feature that lets you create and manage rules to highlight important data in the Grid view. With this feature, you can:

Highlight data that needs immediate attention.
Act quickly on critical information.
Standardize formatting across repair centers.

This feature is available in the Work Order, Purchase Order, Labor, and Inventory modules. You can create up to 10 conditional formatting rules per module. All rules are global.

Prerequisites

Activate the new grid in the Show new grid toggle switch.

You need the Tools > System > Conditional Format Manager access right to use this feature.

If you’re a system administrator, follow these steps to activate this feature:

Go to Access Groups and select a group.
Click the Rights tab.
In Module, select System - Tools.
In Type, select Access.
Select Tools: Conditional Format Manager.
Click Action > Enable Selected.

Access the Conditional Format Manager

In the Tools > System menu, select Conditional format manager.

The Conditional formats dialog opens. You can review existing rules for different modules.
In Module, select one of the following:
- Work Order
- Purchase Order
- Labor
- Inventory

The tool displays the following columns:

Priority: Shows the order in which the rules apply.
Rule name: Displays the name of the rule.
Style: Indicates the selected formatting style the rule applies in the Grid view.
Enabled: Shows whether the rule is active.
Criteria: Displays one or more conditions that triggers the rule. Hover over the Criteria column tooltip to view the applied conditions.
Actions: Provides options to manage the existing rules.

Create new conditional format

In the Tools > System menu, select Conditional format manager.
In the Conditional formats dialog, select a module.
Click Create format.

If the Create format button is unavailable, you reached the limit of 10 conditional formatting rules in the selected module.
Enter a name.
Select a style.
In the Set criteria section, define the conditions:
- In Data, select a field.
- In Condition, select an operator.
- In Criteria, select a value.
Add more criteria if needed.

You can add up to 5 rows. All rows use the AND operator.
To remove criteria, click the delete icon in the row.
Click Create.

The formatting applies to the Grid view of the selected module once you refresh the grid.

Rule conditions

The conditions available depend on the field type and module.

Text fields: Equals, Does not equal, Contains, Does not contain, Begins with, Ends with, Is blank, and Is not blank.
Date fields: After, Older than, Within the last, Today, Within the next, and Is blank.
Numeric fields: Equals, Does not equal, Greater than, Less than, Greater than or equal to, Less than or equal to, Is blank, and Is not blank.

Manage rules

You can update criteria, change priority, disable, or delete rules. Open Conditional Format Manager in the Tools > System menu.

Change priority

In the Priority column, drag the rule to the desired position or click the Actions menu in the rule row and select Move to bottom or Move to top.

Update a rule

Edit a conditional formatting rule and control whether it is enabled.

Click the Actions menu in the rule row.
Select Update.
Change the rule name, select a different style, or change the rule criteria.
To disable the rule, turn off the Enabled toggle.
Click Update to save.

Enable a rule

When you create a new conditional format, the rule enables automatically. If you manually disable a rule, it appears after the enabled list without a priority number. To reactivate a rule:

Click the Actions menu in the rule row.
Select Update.
In the Update format dialog, select Enabled.

Delete a rule

Click the Actions menu in the rule row.
Click Delete.
In the confirmation dialog, click Delete.

Refreshed icons

MC-19942

We've updated the icons in the list pane and across modules to improve clarity and enhance your experience.

Group	Name	New icon
Priority	Priority
Priority	Low priority
Priority	High priority
Status	Status
Status	Requested
Status	Issued
Status	On hold
Status	Closed
Status	Denied
Status	Canceled
Approval status	Approval status
Approval status	Approved
Approval status	Approval required
Approval status	Rejected
Assignment status	Assigned